“By teaming up with Hewden we have been able to role this programme out across our sites in England, a challenge that is by no means easy. Having now seen the programme in action I know we have made the right partner choice in Hewden.”
Simon Talbot-Ponsonby
Future Jobs Fund Manager,
Sustrans
BBC Radio 1's Big Weekend
It's not all construction sites and infrastructure projects for us at Hewden! We were delighted to provide site and event support for Radio One's Big Weekend including the erection of the performance stage. Our customer SJM Events, was able to get all their plant and equipment needs from just one depot, and Hewden was pleased to take centre stage!
Customer Service Excellence underpins our approach to building the partnerships that bring reality and meaning to the phrase 'Business Partner of Choice.' Our approach is simple - listen, understand and deliver.
Five main criteria form the basis of our customer offering:
| The highest Environmental, Health, Safety and Quality Standards. |
| The right product in the right place at the right time, at the right rate. |
| Product quality and reliability. |
| Individual contacts who are trusted, accessible and know the business. |
| And finally, an accurate invoice. |
Central to our aspirations for continuous improvement is the emphasis we place on encouraging and valuing learning and innovation. Product examples such as the Eco-Cabin and the introduction of bio oil for customers working in high risk pollution areas are examples of our commitment to go the extra mile for our customers and bring our own values to life.
