Online tool enables users to manage entire hire account online 24 hours a day, 365 days a year.
Hewden, the nationwide plant and equipment hire specialist has launched Hire Manager, an online tool providing users with instant access to all of their hire data.
Offered free to all Hewden customers, Hire Manager displays detailed statistics of a user’s hires on an easy-to-use dashboard. Hire status reports can be instantly accessed, allowing users to keep track of all equipment currently on hire across multiple sites.
The system enables users to request the on-hire, off-hire or extension of Hewden equipment and, using the online tool, customers can also generate and export reports on spend, credit control and aged debts.
Commenting on the launch Rachel Anderson, Customer Interface Coordinator at Hewden said: "During the creation of Hire Manager we consulted with a group of industry professionals from the construction, infrastructure, environmental and industrial sectors that we serve.
"Input from this customer forum has shaped and developed Hire Manager. This period of user testing allowed us to fine tune a number of key functions, ensuring it meets the demands of all our customers.
"We will continue to consult the customer forum to enable ongoing developments, improvements and efficiency."
Dawn Parker of Carillion, one of the companies involved in the customer forum said: "Hewden Hire Manager enables Carillion to easily access all relevant hire information. Hewden continues to take on board the feedback given to develop the system further. It’s a great tool that adds value and efficiencies into our everyday business needs."
Shaun Paddison, Logistics Coordinator at TGC Renewables Ltd added: "Hire Manager gives us the ability to see all hire information quickly and easily. It is especially helpful to see the overall picture for nationwide projects. It simply makes life easier."
In addition to transactional data, statistics and reports, Hire Manager also allows customers to easily access the Hewden product catalogue and specifications, as well as health, safety and environmental information.